*sigh* DEA Thesis Submitted *sigh*
Posted: July 31st, 2007 | No Comments »It is called “Towards Reducing the Social-Technical Gap in Location-Aware Computing” and the abstract goes as follow:
Abstract: Along in their history, humans never ceased to create techniques and tools for observing their environment and locate themselves in the physical environment. This attests our necessity to be aware of who and what is where and when – a concept that we term location awareness. Nowadays, the democratization of mobile and wireless technologies increases people’s awareness of their whereabouts. However, it also their interaction with the physical environment and by consequence impacts the social interactions and work practices.
Building ubiquitous applications that exploit location requires integrating underlying infrastructure for linking sensors with high-level representation of the measured space to support human activities. However, the real world constraints limit the efficiency of location technologies. The inherent spatial uncertainty embedded in mobile and location systems constantly challenges the coexistence of digital and physical spaces. Consequently, the technical mechanisms fail to match the highly flexible, nuanced, and contextual human spatial activities. These discrepancies generate a social-technical gap between what should be socially supported and what can be technically achieved. This thesis contributes to the research in the field of Computer Supported Cooperative Work (CSCW) and ubiquitous computing by exploring, and hopefully reducing this gap in the context of location-aware systems.
Our preliminary work reports on complementary studies of some of the aspects of the social-technical gap. This preliminary and current work, takes very different perspectives on the use of location-aware applications. These views highlight the role of the spatial context and technological limitations in the use of the systems features. First, we explored the impact of the technical limitations in collaborative tasks experienced in the form of a location-aware game. It allowed us to define the sources of spatial uncertainty perceived by the users while interacting with the system. Then, we investigated the social requirements of linking information to space. In particular, we report on the influence of space in the use of location granularity to share and retrieve photos. Finally, we describe an ongoing ethnographic study of the evolution of taxi drivers practices with the introduction of location-aware and navigation systems in their work. This work reveals the ways positioning technologies influence the work practice of mobile workers. For instance, some drivers access the geospatial information as in a “funnel”. They start a ride with a general idea of an area surrounding the destination. As they enter the targeted area they access detailed information for the specific destination with location-aware application.
The extensive review of the domains of ubiquitous computing and CSCW shows that more of the research in those fields focus on optimizing the accuracy of location sensing and providing seamless interaction. On the other hand, limited work has been pursued to understand the social-technical issued in real-word settings and provide solutions to match the visions of supporting people’s everyday life activities. In consequence, we suggest research perspectives that should contribute to this agenda. Through real-world field studies, we aim at providing solutions for the design of collaborative location-aware systems that take into account the spatial uncertainty inherent to ubiquitous technologies.
Keywords: location-aware computing, spatial uncertainty, CSCW, location-awareness.
Relation to thesis: More than half-way through the PhD… I hope.